Quality & Compliance
Proof, not promises.
Anyone can describe their rice. An importer asks something narrower: what did you test, when did you test it, and what will you put in writing. Everything below is answerable with a document.
Certifications
What each mark will cover
Our homepage shows six certification marks in a row. A certificate logo is decoration until someone tells you its scope — so here is what each one covers, ahead of our 2026 export launch. Certificate numbers and expiry dates aren't published here until the documents are in hand: a number we haven't confirmed isn't a placeholder, it's a claim we're not prepared to stand behind.
| Certification | Scope |
|---|---|
| APEDA | Registration to export scheduled agricultural products, including Basmati rice. |
| ISO 22000 | Food safety management system across milling, storage, packing and despatch. |
| HACCP | Hazard analysis and critical control points across the process line. |
| FSSAI | Food business operator licence for manufacture and export. |
| BRCGS | Global Standard for Food Safety, covering the milling and packing site. |
| HALAL | Halal certification for Muslim-majority destination markets. |
Certificate numbers, issuing bodies and expiry dates are available on request as each one is confirmed — request our specification and certificate pack.
QC protocol
Tested three times, not once
Quality control that happens only at despatch is inspection. Doing it at three points is control, because two of them can still change the outcome.
At intake
Moisture, admixture, immature and damaged grain, foreign matter and paddy odour, on every truck before it is tipped. A lot outside the intake band is rejected, not blended down into one that passes.
In process
Grain length, breakage, degree of whiteness and moisture, sampled at fixed points across the milling line. Sorter settings are adjusted against the lot standard rather than left at a default.
Pre-despatch
A retained sample is drawn from every lot before stuffing and held for an extended retention window. Container condition, seal number and net weight are recorded alongside the shipping documents.
Our Standard
Quality over volume
We don't compete on how much we can move. Every batch is held to a standard well above common trade norms, because quality is the only trade we're interested in.
Fewer broken grains
Cleaner, more uniform batches
Longer, more consistent grain length
Residue & MRL compliance
Residue limits, before the container leaves
A shipment can be flawless on every physical parameter and still be turned back at the port on a residue reading. This is where Basmati consignments are most often rejected, and it is the one failure that cannot be fixed after loading.
Every export lot is tested against the destination market's residue schedule before it is stuffed, and the certificate of analysis travels with the documents.
On-site testing
The laboratory
Testing happens on site, on the same shift as the milling it governs. A sample sent away and read three days later cannot change a setting.
- Moisture meter, whole grain and flour
- Digital grain length gauge
- Whiteness and milling-degree meter
- Precision analytical balance
- Sample huller and laboratory mill
- Cooking station for elongation and aroma
- Reference light box for sorter calibration